Shipping:  Shipping cost are based on method you choose, weight and destination zone.   All shipping costs can be quoted on our online order form prior to completing your order.  Express Mail (signature required) orders ship same business day if received by 1:00 pm CST.  No shipping is done on Holidays or weekends.  International orders are shipped thru the US Post Office Priority Mail International only.  We reserve the right to alter the shipping method due to excessive volume or weight.  Allow 2 to 4 business days for delivery thru the US Post Office.  Allow 3 to 5 business days for delivery thru UPS.  Allow 7 to 10 business days for International shipments.

Return Policy:  Purchases may be returned within 30 days.  Unless posted with the item on our web site “No Return On this Item”.   No returns after 30 days from purchase.  ALL returned orders are assessed a 10% return fee unless restocking fees are posted with the item on our website. Item(s) MUST be returned in their original shipped condition and include all related parts, factory packaging and instructions.  Shipping and handling fees are not refundable.  Items returned incomplete are subject to additional fees to replace or repack components (IE: batteries, visor clips, instructions, etc.).  Items returned damaged, used, or non re-sellable are not refunded.  All returns must have an RA# clearly marked on the outside of the package.  Returns are not accepted without a return number.  A copy of your sale receipt should be included with your return.  Complete and submit our on-line form to request a Return Authorization Number (click here).

Cancellation Policy:  To cancel an order, please contact our customer service team at 1-219-395-9391.  Orders are generally processed through our system within 24 hours, so we may be unable to cancel your order before it has shipped.  All orders are automatically uploaded to our secure merchant processor and sent for shipment as soon as they are placed.  All cancelled orders will be assessed a 10% cancellation fee.  All orders that have been shipped must have a Return Authorization Number and will be treated as a return.  Please refer to our Return Policy above.

Warranty Information:  All items on our web site are brand new.  All items carry a 1 year factory warranty, unless posted on our web site as “non returnable”.  If the item you purchased from us fails in the first 30 days, you may send the item back to us and we will replace it at no charge.  After the initial 30 day period, the product is replaced at no charge, but the customer is responsible for shipping both ways.  Also, experience tells us that most items returned with claims to be “defective”, are in fact not defective.  Some items we can test while others we cannot.  So, if we need to send out a no charge replacement item for a claimed defective product, and it does not work or solve the problem, then the shipping and handling charge will be assessed on the returned goods.